Policies

Last updated 2026

Acceptable use

You agree not to use Pulse Due to engage in any activity that is unlawful, harmful, or that interferes with the proper operation of the service for other users.

Complaints

We take complaints seriously. If something has gone wrong, contact our support team and we will acknowledge your complaint and work to resolve it promptly and fairly.

Refunds & cancellations

You can cancel your subscription at any time from the billing page. Access continues until the end of your current billing period.

Customer support

Our team aims to respond to all support requests within a reasonable timeframe and to treat every customer with fairness and respect.